Now auto rickshaw drivers can keep themselves updated with COVID-19 protocols with Three Wheels United’s mobile app. Drivers, through this app, can find all relevant local information related to safety and sanitization protocols, government relief initiatives for drivers, service station locations, peer-to-peer vehicle rental, and charging points for electric auto rickshaws etc.
Cedrick Tandong, CEO Three Wheels United, said the company builds products and offerings that are tailored to the needs of their clients. Tandong said drivers are inundated with various types of information, and it is often not easily accessible to them. “This existing problem was magnified by the lockdown due to COVID-19 and we responded rapidly by creating this app,” he explained. “Initial information focused on COVID-19 safety and livelihood opportunities, we have now expanded it to deliver a wider range of targeted information and services.” By engaging with drivers, Tandong says Three Wheels United aims to provide them the tools to support good decision making at the tap of a button, in other words simplifying their daily business operations.
An auto rickshaw driver from Shivanahalli in Bengaluru, Ananda said the mobile app is very useful for auto drivers to access the right information. He said it helps in getting new business opportunities, gives details about rental schemes and provides training on sanitization measures to be followed for customer safety as well as the driver’s safety. In addition, drivers can also avail information and advice on vehicle loans, personal insurance and details about discounts and promotions from service providers.
Through the app, Three Wheels United has distributed 3,500 sanitization kits and trained over 5,000 drivers on relevant safety protocols during COVID-19 to keep drivers and their passengers safe. The app has had over 10,600 downloads. It is available in Kannada and English language. And in the next couple of months, the company will be launching the app in Hindi, Tamil and Telugu.