Meta acts on 2.29 cr content pieces on Facebook, Insta in Nov; account hacking complaints top chart

Social media giant Meta took action against more than 2.29 crore pieces of content created by Indian users on Facebook and Instagram in November, according to India Monthly Report released by the company on Thursday.

The company took action on over 1.95 crore pieces of content on Facebook and 33.9 lakh pieces of content on Instagram, according to the data shared in the report. The company actioned over 1.49 crore spam content, followed by 18 lakh content related to “Adult Nudity and Sexual activity”, 12 lakh pertaining to “Violent and Graphic Content” etc on Facebook on its own.

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On Instagram, Meta took action 10 lakh of content related to suicide and self-injury, 7.27 lakh content related to violent content, 7.12 lakh adult nudity and sexual activity content, 4.84 lakh of content related to bullying or harassment, 2.25 lakh of content that it identified as promoting “violence and incitement” besides action on other content that violated its guidelines.

Meta received 2,368 complaints under the IT Rules of 2021 from Instagram users where the highest number of complaints was for an account being hacked (939), followed by fake profile (891), bullying or harassment (136), content showing the user in nudity or partial nudity or in a sexual act (94) etc. “Of these incoming reports, we provided tools for users to resolve their issues in 1,124 cases,” Meta said. The company acted on 555 complaints of fake profiles, 253 on accounts being hacked,31 on bullying or harassment, 30 on content showing the user in nudity or partial nudity or in a sexual act.

The social media giant received 889 complaints under the IT Rules of 2021 on Facebook for which it provided tools for users to resolve their issues in 511 cases. Facebook users mostly complained about their accounts being hacked followed by lost access to pages that the users managed, bullying or harassment, and content showing users in nudity or partial nudity or in a sexual act, according to the report. The company resolved all the complaints of users about losing access to pages.

However, in the case of fake profiles, it acted only on 73 complaints, hacked account 40, bullying or harassment 29 and only 17 complaints of content showing the user in nudity or partial nudity or in a sexual act, as per the report.