Aiming to provide a well integrated and a seamless guest experience management solution to the hospitality sector, RepUp, Hotelogix and AxisRooms partnered – to consolidate their individual expertise and obtain more customer stickiness and foray into important international markets like South East Asia.
Integration of Hotelogix, Property Management Software with RepUp, Customer Experience Management platform will help the hoteliers to get the Richer guest profiles with automation of in-house processes and workflows. The partnership in between AxisRooms and RepUp will help the sector to get a single stop solution for understanding competitors in terms of accommodation rates, hotel reputation on the online platform, their correlation of pricing and guest satisfaction.
The association seeks to understand and therefore serve guests better. It would remove the long-drawn process brining in booking details and records, guest preferences and feedback/reviews to create better opportunitites.
“We are excited about this partnership, the hospitality technology is a fragmented piece and with this partnership we are a step closer in making a full suite product. This will help our combined portfolio and vision of single suite product.” -Anil Kumar Prasanna CEO, AxisRooms
“Good reputation makes the hotel more sell-able, and that’s a key to remain competitive and win more business. A hotel’s likelihood of getting booked goes up significantly, when the prospective guest comes across a positive review for it. Negative feedback on the other hand can easily push the booking figures south. Our partnership with RepUp aims to bring forth the attention this service deserves. We are thrilled to partner with RepUp, which will help our customers (hotels) to meet the challenges of online reputation.” -Prabhash Bhatnagar, Founder, Hotelogix.
“We are very happy with this alliance, and our association will have an enormous impact on the hotel industry. Even for analytics, it is important to correlate KPIs of different platforms, like online reputation with occupancy rate, the value of every happy guest, optimal pricing to obtain maximum guest satisfaction, etc. This will be made workable through this partnership” – Pranjal Prashar, Founder & CEO, RepUp.