Unhappy delivery staffs in online companies looking to leave their jobs

Around 10, 000 delivery persons working in online companies like Flipkart, Snapdeal, TinyOwl, Grofers and more are looking to shift back to their previous companies like Domino’s, McDonald’s, KFC and more, as per reports by human resource service provider TeamLease.

The reasons cited are unpredictable and stressed work hours, backache, sales pressure and low compensation. This surely comes a heavy blow to the companies who have been on hype after receiving large funding and have been predicted huge growth only last year. More than anything this creates negativity in the blooming ecosystem.

The Indian Staffing Federation estimates the number of people working as delivery staff as 75,000. The average salary of delivery personnel has now been reduced from INR 1000 per day to INR 300-400 per day.

Biplob Banerjee, executive vice president for HR at Jubilant FoodWorks, which owns the franchise for Domino’s Pizza and Dunkin’ Donuts in India, told India, “Close to 500 delivery persons who had left the company for online firms now want to come back. In Mumbai, those who had rejoined said a backache (from lifting heavy bags) was the key trigger for their exit, while in south India, delivery boys and their managers, found the frequent big (sale) days a challenge.”

This is not the first time as last year in July, 400 delivery boys of Flipkart went on strike due lack of basic amenities like no fixed duty timings, seven-day work weeks and even, proper toilets at the workplace.

As per KFC, they not only have applications from former employees but also from e-commerce firms’ staff, who have not worked with them before.

Surely, the promising startups have been a little rocked by the recent cash burn rate with many even withdrawing their presence from the overseas countries and cutting off staffs. But the staffs at the lower level in their home market are the person one wants to keep.