The Indian Railway Catering and Tourism Corporation (IRCTC) has tied-up with leading payment and e-commerce shopping website Paytm for the convenience of train passengers who want to order food online while booking a ticket.
“We have roped in Paytm for providing maximum option to passengers for making online payments. Efforts are also underway to bring in some more reputed caterers in our e-catering portfolio,” IRCTC Chairman and Managing Director AK Manocha told Press trust of India.
The IRCTC has made available many choices for travelling passengers for making payments such as prepaid (online payment) or cash on delivery (CoD).
“Our tie-up with Paytm will provide an additional payment gateway for food of their choice. In the new age, we have to offer passengers not only novel food options but also more convenient payment methods. The arrangement with Paytm is an effort in that direction,” Manocha added.
The IRCTC gets close to an average of 5.5 to 6 lakh e-ticketing bookings daily. “We send an e-mail to travelling passengers one day in advance to know whether they would like to avail of e-catering facility. Food can also be ordered on our website while booking reservations,” he said. To popula
The corporation has also created a user-friendly website and has been sending text messages, e-mails to popularise its e-catering and has also tied up with online delivery firm Food Panda. This gives customers a wide variety to choose from while ordering food online. In order to popularize our operations, IRCTC has created a user-friendly website and has been sending SMS, e-mail to all e-ticket passengers.
