Muthoot Finance, India’s largest gold loan NBFC has launched iMuthoot mobile App Version 3.0 which is integrated with an Artificial Intelligence based Chatbot. This ‘One App for All Loan Application’ offers the facility to customers to apply for Gold loan, Home Loan, Personal Loan & Vehicle Loan, from the comfort of their own homes.
This enhanced version of the mobile application is a stepping stone to provide an enriched omnichannel experience to our customers. The users of the iMuthoot mobile App are offered a significant convenience of interoperability of all their digital transactions without having to visit the branch.
George Alexander Muthoot, Managing Director, Muthoot Finance, said they have always believed to be in tandem with technological innovations in order to provide seamless customer service. “We aim to be a diversified financial supermarket offering varied financial services apart from gold loans and become a customer-centric business organisation enabled by technology in the long term,” he said. “We are excited to launch our updated iMuthoot Mobile App 3.0, which we believe is a step forward to provide an enriched omnichannel customer experience. The App is integrated with an AI powered chatbot ‘Mattu’ and it is a one stop shop for consumers to avail and repay Gold loan, Home loan, Personal loan and Vehicle Loan 24*7 at the comfort of their home. The App has assured security features with Biometric Authentication methods and customers can buy Insurance & zero interest products online besides availing host of other facilities.”
With the launch of an updated version of the iMuthoot mobile application, Muthoot Finance is fast emerging as a leading name in the NBFC sector, which has persistently worked towards boosting the consumer experience, and coming up with tailor-made innovations that stand out in the industry.
Through the updated version, customers can avail quick payments without any registration; intuitive loan calculator; book appointments; pay utility bills; gold loan top-up and renewal without stepping out of home; get assured security with biometric authentication methods; and buy insurance and purchase zero interest products online etc.
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Muthoot Finance also launched its WhatsApp Gold Loan Top-Up facility, recently, helping gold loan customers to apply for gold loan top-up online, by simply sending a “Hi” on WhatsApp to 7558077666 from their registered mobile number. Muthoot Finance offers convenience to its customers to download the iMuthoot App Version 3.0 by giving a missed call on 78299 50077. The automatic missed call system will initiate a SMS to the customer with the link to download ‘iMuthoot App’. They can also scan the following QR Code to download the application on their mobile.
