Gurgaon DLF Cyber Hub based pub Wine Company allegedly roughs up customers

Posted by the Author Suryansh Jalan as a review on Zomato. 

THE BARBARIC COMPANY- Where wine isn’t the only red liquid flowing
Last night my friends Ishant and Siddharth were looking for a place to spend the evening with their NRI friend, Rahul, who had just come to India from London for an investment in a business endeavour. Having heard a lot about The Wine Company at DLF Cyber Hub, they decided they’d head there. Little did they know that such an innocuous decision would have such dire consequences.




They arrived at the outlet around 10 pm and were done by 12.30pm at which point the bill was called for. There were inconsistencies in the bill which was brought to the attention of the Manager. A heated, yet cordial argument over the same ensued. The establishment was scheduled to shut by 1 am, and the entire staff was getting involved. Finally, the error was acknowledged and rectified by the Manager, and the corrected bill was presented and paid off, with my friends heading towards the door by 1.10am, as can be clearly viewed on the CCTV footage.

Seems like there was a misconception in the company staff, as the Manager tried to stop one of the friends by grabbing their arm, and when the individual tried to release himself from the strong grip of the Manager, around 8-10 highly aggressive, seemingly uneducated and brutish bouncers, decide to take matters into their own hands, and viciously jumped them NOT with the intent to restrict them, but rather to cause heavy and grievous harm.

Does it take 15+ people to “restrain” 3 cooperating men? After throwing punches at them and taking turns in the assault for over 15 minutes wherein the waiters also joined the assault for what can only be described as their own amusement, when they weren’t yet satisfied, they even broke several bottles on them. In a calculated move one of the bouncers picked up the sharp broken shards of glass from the bottle and attacked my friend leaving him with a Life Threatening deep cut on his neck. 
Seeing the blood and fearing the CCTV footage, the barbaric group then dragged them on the floor outside the restaurant premises into the DLF CyberHub’s promenade, to what seemed like a blind-spot in the CCTV surveillance. The attack continued, and the group was only satiated when my friends were left lying helpless on the floor in a pool of blood, and one of them managed to call the Police.

3 customers were beaten horrifically for around 20 minutes by more than 15 people who should’ve ideally been there for their safety and service. Instead, they were beaten with bottles and even when on the floor were stamped on and kicked repeatedly. No assistance was provided by bystanders, or by the DLF security (DLF should take responsibility and ownership of activities occurring inside their compound).

They left the establishment that night, not with a warm stomach and happy mind as customers desire, but rather with their bodies severely bruised by the punches and kicks thrown at them. Despite not fighting back, (and even being incapacitated and overpowered) in what can only be considered an attempt to murder, one of my friends had 2 bottles smashed over his head and severe lacerations only millimetres away from his jugular vein causing heavy blood loss. Another had multiple teeth knocked in a while yet another had fractured bones amongst other injuries.

The establishment of course is under heavy CCTC footage with several internal cameras, but have only provided to footage from the camera facing the table where the incident only started (yet verifying their account) and had not shared access to the footage of the remaining cameras that would have captured the gruesome incident, as they know that it would be extremely damaging for the establishment.

Luckily, however, unknown to them, one of the CCTV cameras positioned in the open external area of Cyberhub has captured the ruthless attack and can be viewed objectively. The footage, which clearly shows 15+ individuals including the bouncers, waiters and even MANAGER(!), teaming up on the 3, has been recovered and handed over the Police who have been extremely helpful in navigating through this and filing the required complaints about further criminal action.




Wine Company has to take ownership for the action of their employees and cooperate in clearing the matter, which they seem the least interested to do. The professionalism of this entire attack is to be noted. Being premeditated and calculated, I shudder to think if this was just the first time and even worse, will it be the last time for this sadistic and inhumane lot.

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