As we move toward digital payments, UberEATS offers ‘cash on delivery’ model to India first

UberEATS has introduced the option of cash on delivery in India, starting with Mumbai. The feature is expected to roll out to other cities across the country and later to a few more of the 29 countries that UberEATS runs in.




“We are constantly innovating to grow the business and serve more people. With the introduction of cash payments on UberEATS in Mumbai, we’re excited that India is once again the first country in the world where we are today launching this new global feature,” said Bhavik Rathod, Head, UberEATS India.

The feature may come as a surprise to some, being that the country is moving toward to the use of digital payments. However, Uber is also integrating Unified Payment Interface (UPI) as the collection method for delivery partners to deposit the cash they collect, taking the hassle out of cash collection and encouraging digital banking.

Bhavik adds, “An additional payment method not only gives consumers more flexibility, it also helps our restaurant partners expand their reach, while enabling many more food lovers in the city experience the magic of ‘food and technology’ through the UberEATS app.”

To grab a bite, Uber riders that use cash can now use the same account as they would for booking a ride. For restaurants and delivery partners, cash expands access to UberEATS, allowing Mumbai’s food-makers to grow their businesses and reach more of their customers.