As it plans to expand to small and medium businesses and introduce new solutions, cloud services firm Zoho is looking to increase its headcount almost by double over the next 3-4 years.
In an interview with PTI, Manikandan Vembu, the COO of Zoho, said, “We are looking at a headcount of 8,000 in the next 3-4 years. We are looking at entering newer segments like payroll management. All our solutions are built in India and that is how it will continue to be.”India and that is how it will continue to be.”
At the moment, Zoho has around 4,000 people on its payroll. It has development centres in Chennai and Tenkasi (Tamil Nadu), which work on products like customer relationship management (CRM) and enterprise e-mail solutions.
“We are adding capacity for about 8,000 people. This will include addition of about 500 people at Tenkasi,” he said.
Having already invested about Rs 450 crore in its facility in Chennai and planning a total investment plan of Rs 3,000 crore over the next five years, the company looks to strengthen its sales and marketing operations globally.
Talking about the Indian market, Vembu says that the company has about 8,000 paying customers for its CRM solution in India.
“We have seen a strong demand from across verticals. Our partners are now working on developing industry-specific features based on our platform to cater to requirements of their clients.”
It has also launched Zoho Developer programme recently, which will equip independent software vendors (ISVs) and application developers with tools and resources to create extensions and build custom applications.
“With Zoho Marketplace and Zoho Developer, Zoho evolves from a product suite into a platform. At nearly two million, India has the second-highest number of software developers in the world. We have created a platform for them where they can not only create solutions, but also sell them to Zoho’s vast global user base,” Vembu said.